Self-Service Portals, E-learning (LMS), E-commerce

Self-service portals simplify customer interactions, resolve queries, manage accounts, and enable cost savings.

Self-Service Portals, E-learning (LMS), E-commerce

Self-service portals

When it comes to offering user-friendly Self-Service Portals to your company’s customers, our knowledge and consultation on resolving customer queries, managing accounts, creating cost savings through self-services and providing the end-users an access to information effortlessly are a key.

Mearra consultants do research on end-user needs, tailoring solutions that meet their immediate needs and adapt to changing customer expectations. Are you ready to improve your company’s business with self-services, increase digital service visitors, increase registered users or improve your customers’ satisfaction?

E-learning

Need for e-learning arises in many companies nowadays. Whether you need to onboard new employees, give additional training to your experts or sell training services to your company’s customers, providing training courses digitally is often a cost efficient alternative.

Mearra has gained comprehensive knowledge in designing user-centric digital services. This end-user-centric approach is valid also in designing pedagogical and easy-to-use e-learning services. We operate often with the Opigno LMS platform and are pretty sure you would love it too! You will realize how Learning Management System (LMS) platforms offer comprehensive possibilities for example in combining teaching texts, audio material, learning videos, system simulations, essay answer tasks, multiple choice questions or other testing methods. How about celebrating a passed e-learning course with a proper diploma?

Strength of Learning Management System (LMS) platforms is that instead of single e-learning courses we build the entire platform taking into account all the dimensions of learning experience in the digital environment. Mearra can help your company to build e-learning experience to be easy-to-use and end-user-centric.

E-commerce

Online stores, manufacturing, and pretty much anyone that sells directly to its customers has the same problem. How to run content-rich digital experiences combined with excellent eCommerce experience? Going all headless on both eCommerce and content management (CMS) does partially solve this problem. Or choosing the decoupled architecture can solve this problem.  Another very valid option is using a hybrid CMS together with a headless eCommerce platform.

Mearra is here to consult and advise your company in selecting the best suitable e-commerce architecture with you. Composable solutions are great, and Decoupled ones – can be even better. Whether you choose decoupled or hybrid or all headless, we can handle it. To serve our clients even better, we are closely collaborating with Qvik, a company specializing in e-commerce and online payment solutions.

More regarding these solutions:

Self-service+ E-commerce: Success Story with Finavia
E-commerce: Composable, an efficient and cost-effective approach to E-commerce
E-commerce: Mearra and Qvik collaboration broadens the opportunities

Sounds interesting?

Get in touch and let us help you find the right solution for your needs.

Vesa Palmu

Vesa Palmu

CEO, Founder